LANYARD

At this stage, we only offer shipping within Aotearoa New Zealand. We hope to expand in the future, but for now, our online store is exclusively for local orders.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the order number. 

To start a return, you can contact us at shop@etutangata.nz. Please note that returns will need to be sent to the following address:

1 Kairua Road, Hornby, Christchurch 8025, New Zealand

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shop@etutangata.nz.

We offer a wide range of sizes to make sure everyone feels included, from XS right through to 5XL (please note that not all sizes will be available for all products). For specific sizing please refer to the size guide located above the "Add to cart" button above.

Yes, of course! Pick up is available from our offices, located at 1 Kairua Road, Hornby, Christchurch 8025. We are open for pick ups from 8:30am - 4:00pm daily.

To arrange for a pick up, select the "Pick up in store" option at the checkout. Please allow for at least 1 business day to prepare your order.

If you need your order urgently, please add a note with your order and email us at hello@etutangata.nz.